DogGPT
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DogGPT Support

Contact us for technical issues, subscription questions, privacy requests, or invite-code problems.

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Email support

Describe the issue, your iPhone model, iOS version, and what happened. Do not send sensitive medical information unless necessary.

Neo.schulz@icloud.com

AI analysis does not load

  1. Check your internet connection.
  2. Confirm photo and microphone permissions in iOS Settings.
  3. Close and reopen DogGPT.
  4. Try again with a clear, well-lit photo.

Subscription access is missing

  1. Confirm you are signed into the Apple account used for purchase.
  2. Use “Restore Purchases” inside DogGPT.
  3. Check the subscription under iOS Settings.
  4. Email us if the issue continues.

Invite code does not work

Check spelling and eligibility. A code may be limited to one redemption, expired, already used, or disabled due to anti-abuse rules.

Veterinary emergency

DogGPT support cannot provide emergency veterinary care. Contact a veterinarian or emergency veterinary service immediately.